# Customer Reviews

Merchant can allow customers to leave reviews and ratings for their order on the tracking page. This feature provides merchants with valuable feedback from customers and enables customers to share their experiences, opinions, and feedback, helping other potential customers make informed purchasing decisions.

## Step-by-step guide

1. Click on **Tracking page** tab on the left navigation bar > **Configuration** > **Review**

<figure><img src="/files/KwJARp9UfxtfnoX2pXyi" alt=""><figcaption></figcaption></figure>

2. Write your questions or set up the reason tags to show on your tracking page

<figure><img src="/files/a94UTZ1eP42hGKFRLKLi" alt=""><figcaption></figcaption></figure>

3. If you want to display reviews from other customers, click on the check box&#x20;

<figure><img src="/files/VxN5NHidnw5pREi7u0U9" alt=""><figcaption></figcaption></figure>

You can choose some factors to show including: Star-rating result, Additional comment, customer name, review created time, courier

<figure><img src="/files/FGzCkbgX63AsD9vfFERh" alt=""><figcaption></figcaption></figure>

Click "save" button to saev your change.&#x20;

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<figure><img src="/files/0ikjSCwtpbdwOofBytct" alt=""><figcaption></figcaption></figure>


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