Omega - Order tracking
Website
  • 👋Welcome to Omega Order Tracking
  • FEATURES
    • 📊Analytics
    • 🚀Shipment Management
    • 🎯Tracking Page
      • 🔓Blacklisting
      • ⏰Estimated Delivery Date
      • 💎Product Upsell
      • 😍Customer Reviews
      • 🚩Courier Mapping
    • 📩Notifications
  • PLAN AND BILLING
    • Upgrade/downgrade the plan
    • Overquota
  • FAQs - Shipments
    • How to resync/update tracking
    • Delivery Statuses of Shipments
    • Update Pending Statuses
  • FAQs - Tracking page
    • Custom Status Updates
    • Branded Customization
    • How to add tracking page to my website?
    • How to hide the courier company on Tracking information on tracking page
  • FAQs - Notifications
    • How to send test email notification?
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  1. FEATURES
  2. Tracking Page

Customer Reviews

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Last updated 1 year ago

Merchant can allow customers to leave reviews and ratings for their order on the tracking page. This feature provides merchants with valuable feedback from customers and enables customers to share their experiences, opinions, and feedback, helping other potential customers make informed purchasing decisions.

Step-by-step guide

  1. Click on Tracking page tab on the left navigation bar > Configuration > Review

  1. Write your questions or set up the reason tags to show on your tracking page

  1. If you want to display reviews from other customers, click on the check box

You can choose some factors to show including: Star-rating result, Additional comment, customer name, review created time, courier

Click "save" button to saev your change.

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