# Shipment Management

The shipment management board provides store owners with a comprehensive overview of all their shipments in one centralized location, allowing for efficient and organized order management. With this feature, merchants can easily track, monitor, and manage their shipments, ensuring timely deliveries and improved customer satisfaction

## How it works?

Click on Shipments from the left navigation sidebar. The Shipment Board provides a clean, at-a-glance overview of all your orders. You can quickly see which orders are in transit, delivered, or still pending. <br>

<figure><img src="https://lh7-us.googleusercontent.com/VOFeX5UQc27Y46M-BQH1OTB1OwmV5VaOrc7wEOm8PwrroJs9kgSp5BWAuDJwrl3ri-S4dx8720neK9V9EqZpKmtvOBk6GG9TviKgoJOde9vggdXfk_PuM-9PTG85cjaKBkhI-20BREThowoi8sifoms" alt=""><figcaption></figcaption></figure>

[Understand Delivery Statuses of Shipments](/docs/faqs-shipments/delivery-statuses-of-shipments.md)

### Filter & Search

We make it easy to filter and search for specific orders.

Filter by order status: Click on the status your want to filters.&#x20;

<figure><img src="https://lh7-us.googleusercontent.com/6DLWPJuIgf6JSrysjt6MgbV4NVsJ94RKhOlfsQLYFHGseI4Rrh6h1wufM6mS_rrsrqFBysDLbWNN2PZaTwRVazS6jsZhje0h_GlHOuK1jsRaP-fErzqJew597arrPy7AouxA_rBJbrcKJPHf9RomIv4" alt=""><figcaption></figcaption></figure>

Filter by date: Click on “Last 30 days” button to customize the date filter.

<figure><img src="https://lh7-us.googleusercontent.com/59odRtprIRsyOs4MijKWUILVg7tyY9e3Avwx2IuCujVEEpqHKwDW_lmMCi9R54OD_1u5c37r7Na-c9fe-5qIKxjMwR5WvW68mAJ0xFtLyGkXvAH_NGA0Uudw6X00bkxbhJ0YSgTOpPBks58fgtQdJbU" alt=""><figcaption></figcaption></figure>

### Order details

Click on the shipment that you want more information about. A detailed view of that order will appear on the scream as shown in the screenshot below:

<figure><img src="https://lh7-us.googleusercontent.com/47sEAYMoI264TVrNQ13O0DHVrr_-MTjikybB65Mcc4s6higaheGvPFC-aOP85VEAMQVgpg8COaLrHadiZRRxsCa4WQRplYqfWBWbfYADpXSOYdlMtIlWM71CNzxDV-OtL8topxIujaQ52eLUL6JD4Y0" alt=""><figcaption></figcaption></figure>

Each section of this page provides unique information. We will explore each component of this page in this section.

#### Processing phase

You can view the different processing stages that an order has gone through. This includes information on the order's shipping status, starting from Pending mode, then progressing to In Transit, Out for Delivery, and ultimately to Delivered. For the real time update of the shipment status, click on the Resync button.&#x20;

<figure><img src="https://lh7-us.googleusercontent.com/b5Ni96QSi82WCSFvfsfk2zVhQV5-XapSi94FExfUUH1vaDeuBHg-JUliUO7vOsgmtMQytXmPNTdSdaInANrgHE-j7fVK3mK6UJw4T-77mLK_8F3JKyoKtGxeMVHgDp61bO-VbTKztD0DfvoGch473Gk" alt=""><figcaption></figcaption></figure>

**Order/ Customer info**

You can also access additional order information and customer details within the shipment management board. This includes vital information such as order number, shipping address, customer name, and contact information. This allows you to easily access relevant order and customer details in one central location.

<figure><img src="https://lh7-us.googleusercontent.com/aRRgH6IY2d0nQrGSxQCEtlwdo49NdAwdwU-kYo_mq6BBwG49-YmH_ADJNsFgauRFbOm4xldSCX_L2rX-MoPt06Swn7XcVdBWw0GrXTW55Xcb3CW50ijvsiaGwmMpvQ3PjRHQBUx1xzOnfyfOsDSvNp8" alt=""><figcaption></figcaption></figure>

In a nutshell, the Shipment Board streamlines your order tracking process, saving you time and ensuring you can provide top-notch service to your customers.

## Troubleshooting

<table data-card-size="large" data-column-title-hidden data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Update Pending Statuses</td><td></td><td></td><td><a href="/pages/13cTnKbI06lufNjsviEo">/pages/13cTnKbI06lufNjsviEo</a></td></tr><tr><td>Delivery Statuses of Shipments</td><td></td><td></td><td><a href="/pages/5eCxIqsZgbf9bgjVd86c">/pages/5eCxIqsZgbf9bgjVd86c</a></td></tr><tr><td>Add testing shipment to test the tracking page?</td><td></td><td></td><td><a href="/pages/MaAz2SMGue1fWQ5zHxU4">/pages/MaAz2SMGue1fWQ5zHxU4</a></td></tr></tbody></table>


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