# Omega - Order tracking

## Omega - Order Tracking

- [Welcome to Omega Order Tracking](https://omega-order-tracking.gitbook.io/docs/welcome-to-omega-order-tracking.md)
- [Analytics](https://omega-order-tracking.gitbook.io/docs/features/analytics.md): By leveraging analytics, merchants can make data-driven decisions, optimize their shipping processes, and enhance customer satisfaction
- [Shipment Management](https://omega-order-tracking.gitbook.io/docs/features/shipment-management.md)
- [Tracking Page](https://omega-order-tracking.gitbook.io/docs/features/tracking-page.md)
- [Blacklisting](https://omega-order-tracking.gitbook.io/docs/features/tracking-page/blacklisting.md)
- [Estimated Delivery Date](https://omega-order-tracking.gitbook.io/docs/features/tracking-page/estimated-delivery-date.md)
- [Product Upsell](https://omega-order-tracking.gitbook.io/docs/features/tracking-page/product-upsell.md)
- [Customer Reviews](https://omega-order-tracking.gitbook.io/docs/features/tracking-page/customer-reviews.md)
- [Courier Mapping](https://omega-order-tracking.gitbook.io/docs/features/tracking-page/courier-mapping.md)
- [Notifications](https://omega-order-tracking.gitbook.io/docs/features/notifications.md)
- [Upgrade/downgrade the plan](https://omega-order-tracking.gitbook.io/docs/plan-and-billing/upgrade-downgrade-the-plan.md)
- [Overquota](https://omega-order-tracking.gitbook.io/docs/plan-and-billing/overquota.md)
- [FAQs - Shipments](https://omega-order-tracking.gitbook.io/docs/faqs-shipments.md)
- [How to resync/update tracking](https://omega-order-tracking.gitbook.io/docs/faqs-shipments/how-to-resync-update-tracking.md): Enable merchants and shoppers to proactively update the latest status of their orders by clicking on a button within the app or on the tracking page.
- [Delivery Statuses of Shipments](https://omega-order-tracking.gitbook.io/docs/faqs-shipments/delivery-statuses-of-shipments.md)
- [Update Pending Statuses](https://omega-order-tracking.gitbook.io/docs/faqs-shipments/update-pending-statuses.md)
- [FAQs - Tracking page](https://omega-order-tracking.gitbook.io/docs/faqs-tracking-page.md)
- [Custom Status Updates](https://omega-order-tracking.gitbook.io/docs/faqs-tracking-page/custom-status-updates.md): With custom status, you can create unique statuses that align with your specific order fulfillment process or business requirements.  Here's how you can use custom status in Omega:
- [Branded Customization](https://omega-order-tracking.gitbook.io/docs/faqs-tracking-page/branded-customization.md)
- [How to add tracking page to my website?](https://omega-order-tracking.gitbook.io/docs/faqs-tracking-page/how-to-add-tracking-page-to-my-website.md)
- [How to hide the courier company on Tracking information on tracking page](https://omega-order-tracking.gitbook.io/docs/faqs-tracking-page/how-to-hide-the-courier-company-on-tracking-information-on-tracking-page.md)
- [FAQs - Notifications](https://omega-order-tracking.gitbook.io/docs/faqs-notifications.md)
- [How to send test email notification?](https://omega-order-tracking.gitbook.io/docs/faqs-notifications/how-to-send-test-email-notification.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://omega-order-tracking.gitbook.io/docs/welcome-to-omega-order-tracking.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.